Need help with MusicDen? Email us and we'll get back to you.
Email: [email protected]
Company: MD Teknoloji Bilişim ve Ticaret Anonim Şirketi
Website: https://music.denapp.xyz
What We Can Help With
- Sign-in and account issues, including linking a guest account
- Subscription, billing and purchase-restoration questions
- Songs that won't play, wrong lyrics or incorrect translations
- Song requests and feature ideas
- Leaderboard names or scores that should be removed
- Bugs or unexpected behavior in the app
Before You Email Us
If you're reporting a bug, a few details help us fix it faster:
- The song title and artist, if it's about a specific song
- What you were doing when the problem happened
- Your device and OS version (for example iPhone 15, iOS 18)
- The app version, found in Settings
- A screenshot or screen recording, if possible
Requesting a Song
Can't find a song? Use Request a song inside MusicDen. We'll send you a notification when it's added.
Subscriptions and Billing
Subscriptions are managed through the Apple App Store or Google Play, so changes, cancellations and refund requests generally go through the store you subscribed with. A Lens, Plus or Pro plan bought in Vocabden or TranslateDen also works in MusicDen. If a purchase didn't unlock correctly, use Restore purchases in the app or email us with your purchase date and platform.
Privacy and Account Deletion
Read our Privacy Policy, or see how to delete your account. For access, correction or deletion requests, email us directly.